Terms & Conditions

1. Acceptance of Terms

By engaging Elite Marketing ("we", "us", "our") for services, or by using this website, you agree to the terms set out below. If you do not agree, please do not use our services or this website.

2. Services Provided

Elite Marketing provides digital marketing, web development and AI automation services, including but not limited to SEO, Google Ads, social media marketing, content creation, website development, lead generation, and CRM/AI automation solutions.

The specific scope, deliverables, timeline and fees for any engagement will be agreed in writing (via proposal, quote or contract) before work begins.

3. Client Responsibilities

To deliver services effectively, we rely on clients to provide timely feedback, access to relevant accounts or platforms, and accurate business information. Delays in providing these may affect project timelines.

4. Fees and Payment

Fees are set out in the agreed proposal or contract for each engagement. Unless otherwise agreed, invoices are due within the payment terms specified on the invoice. Late payment may result in a pause of services.

Advertising spend (for example, Google Ads or Meta Ads budgets) is separate from our service fees and is paid directly to the relevant advertising platform unless otherwise agreed.

5. Intellectual Property

Upon full payment, clients own the final deliverables created specifically for their project (for example, website code, creative assets and copy), except for any third-party tools, licensed assets, or our own pre-existing frameworks and methodologies, which remain our property.

We may reference completed work in our own portfolio and marketing materials unless a client requests otherwise in writing.

6. Confidentiality

Both parties agree to keep confidential any non-public business information shared during the course of an engagement, and to use it only for the purpose of delivering the agreed services.

7. Limitation of Liability

While we work to deliver strong results, digital marketing outcomes (rankings, traffic, leads, conversions) depend on factors outside our control, including market conditions and third-party platform changes, and we do not guarantee specific results unless explicitly agreed in writing.

To the extent permitted by law, our liability for any claim arising from our services is limited to the fees paid for the specific service giving rise to the claim.

8. Termination

Either party may terminate an ongoing engagement in line with the notice period set out in the relevant proposal or contract. Fees for work completed up to the termination date remain payable.

9. Governing Law

These terms are governed by the laws of New South Wales, Australia, and any disputes will be subject to the jurisdiction of its courts.

10. Changes to These Terms

We may update these terms from time to time. The updated version will be posted on this page with a revised date, and continued use of our services after changes take effect constitutes acceptance of the updated terms.

11. Contact Us

Questions about these terms can be directed to info@elitemarketings.com.au or +61 447 060 175, or in writing to 49th Floor, 8 Parramatta Sq, Parramatta NSW 2150.